If there are any changes you believe are necessary, or additional files that are required to process the application, you can use the Request Edit, Request Change or Request Document option and specify the change/additional information required.
The applicant will be notified of the request and you will be sent a notification when they confirm that the request has been actioned.
What happens when I make an Edit, Change or Document request?
A notification will be sent to the applicant informing them that a Request has been made.
This will contain the comment / reason entered when creating the request. The tab specified in the edit request will be editable to allow the applicant to make the change(s) requested. Once the complete the change, the tab will made read-only again.
The assigned licensing authority user will be sent an notification when the applicant confirms that they have completed the change requested.
Edit Request
An edit request can be made at the Processing and Conditioning stages and should be used where an amendment to the application is needed.
 Create an Edit Request
1.Open the application and select the tab containing details you want changed. 2.Click the Request Edit button. 3.For some tabs, you will be able to specify the field or group of fields that need updating. 4.Enter the reason / a comment. You can use this to describe the issue you have with the information (or lack thereof). Ensure that you clearly outline to the applicant the nature of the change required. 5.Click Confirm. |
Revoke an Edit Request
To cancel / revoke an edit request click the Revoke Edit Request button. The applicant will be notified that the edit is no longer required.
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Change Request
A change to a submitted Traffic Management Plan can be requested at licence stages Processing to Guarantee.
Create an Change Request
1.Open the application and select the Traffic tab. 2.Click the Request Change button. 3.Enter the reason. You can use this to describe the issue you have with the information (or lack thereof). Ensure that you clearly outline to the applicant the nature of the change required. 4.Click Confirm. |
Revoke an Edit Request
To cancel / revoke a change request click the Revoke Change Request button. The applicant will be notified that the change is no longer required.
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Document Request
Additional documentation can be requested at any licensing stage from Processing -> Licence Closeout.
Create an Document Request
1.Open the application and select the Documents tab. 2.Click the Request Document button. 3.Enter the details of the documentation required. 4.Click Confirm. |
Revoke an Document Request
To cancel / revoke a document request click the Revoke Document Request button. The applicant will be notified that the change is no longer required.
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